Last updated: January 16, 2025
Important notice. As we provide digital software services and solutions, all sales are final. We do not offer cancellations or refunds once the service has been delivered or work has commenced.
1. No Cancellation Policy
Due to the nature of our digital software services, custom development work, and consulting services, we operate under a strict no-cancellation policy. Once you have:
- Made a payment for our services
- Received access to our software or digital products
- Commenced any custom development or consulting work
- Downloaded or accessed any digital deliverables
The transaction is considered final and cannot be cancelled.
2. No Refund Policy
We maintain a strict no-refund policy for all our services including but not limited to:
- Software development services
- Web development and design
- Mobile application development
- Digital consulting services
- Software licenses and subscriptions
- Custom software solutions
- Technical support services
3. Service Delivery
Our services are delivered digitally and/or through direct consultation. Once delivery has commenced or access has been provided, the service is considered consumed and no refunds will be issued.
4. Quality Assurance
While we do not offer refunds, we are committed to delivering high-quality services. We ensure:
- Clear project specifications and requirements gathering
- Regular communication and progress updates
- Quality testing and review processes
- Post-delivery support as specified in your service agreement
5. Dispute Resolution
If you have concerns about the quality or delivery of our services, please contact us immediately. We will work with you to address any legitimate issues within the scope of your original service agreement.
6. Payment Processing
All payments are processed securely through our payment gateway (Razorpay). By making a payment, you acknowledge and agree to this no-cancellation, no-refund policy.
7. Exceptional Circumstances
In extremely rare cases where we are unable to deliver the agreed-upon service due to circumstances entirely within our control, we may consider alternative arrangements on a case-by-case basis. Such decisions are entirely at our discretion.
8. Contact Information
If you have questions about this policy or need clarification about our services before making a purchase, please contact us at:
Bytewise Consulting LLP
Email: sales@bytewiseconsulting.in
Phone: +91 83329 36831
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST
Before you purchase
Please ensure you fully understand our services, deliverables, and timelines before making any payment. We encourage you to ask questions and clarify any doubts during our initial consultation.